Christmas Made Easy – And Comes Early!

19 11 2009

We’re not quite in December yet, but I’m sure many of you see the signs and sounds of it on the horizon. That’s why we’ve included “Christmas Made Easy”. Make it 12 days of christmas, spa style. Enjoy!

December is such a hectic month, there are Christmas cards to write, presents to buy, parties to go to and a desperate need to catch up with or make contact with everyone in your address book.

 It’s the time of year when we spend most of our time thinking about other people. We have to schedule in time for writing copious amount of Christmas cards to people we haven’t seen for years, we ponder what we can get friends and family for Christmas and there is an urgent need to schedule dates to get together with friends you haven’t seen for ages and it all has to be done within a few already hectic weeks. Do you ever wonder why there is so much urgency, and why year after year we continue to stress ourselves out over what is essentially a church service and a roast dinner?

 Instead of running around like a headless chicken, wouldn’t the whole festive season be much more relaxing and enjoyable if we spent less time thinking about what we need to do for everyone else and think a little more about nurturing ourselves?

 You can still involve family and friends in your plans, but make your plans more about you – and believe me they will love it too!

 Here are some great tips on how to indulge yourself whilst others think you’re thinking about them:-

Tip 1

 1. Instead of organising your office Christmas party in a local restaurant or night club, book a relaxing spa day in a luxury spa venue. I can guarantee it will provide welcome stress relief to all. How much better would you feel the morning after if you went to bed after a day of relaxation and pampering? A soothing full body massage, a healthy spa lunch and just the right amount of time dipping in and out of the pool. Nothing too strenuous….. and so much better than getting drunk, having a fumble in the stationery cupboard with the boy from accounts and waking up with a very sore head!

Tip 2

 2. My second “top tip” is to avoid the shops altogether! How easy could you make Christmas shopping if it was all done on-line? No more trawling up and down the high street spending ridiculous amounts of money on “stuff” that no one really wants and will never use. Far better to buy your mum, dad, sister, brother, best friend (in fact any one on your Christmas gift list) a spa gift voucher for a luxurious spa day or spa break? In fact why not really spoil yourself and take advantage of some of the great deals on-line on spa days for two and get your loved one to take you along for a spa of pampering too?

Tip 3

 3. My third tip is to stop rushing around trying to cram everything in before Christmas and kick-start your new year, new you regime in a top spa hotel. Luxury Hotels are traditionally a bit quieter in January and February and therefore offer some superb spa deals, which if you knew about them would be very difficult to resist. So why not get together with the group of friends you really wanted to make contact with on the run up to Christmas and book yourselves a special offer spa break at a spa hotel convenient to you all.

 The best advice I can offer for a relaxing Christmas and New Year is to contact a reputable spa agent who will be able to source you the best deals and take care of all your requirements, whether you’re booking a Christmas “Sparty” (spa party) for work, buying spa gift vouchers for friends and family or getting together with friends in the new year – a good spa agent will save you money, time and give you the opportunity to indulgence yourself too. Perfect.

 

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Lotus Effects and Spa Uno Proud Sponsors of ‘Gotta Spa’ Beauty Sweepstakes!

27 09 2008

Fellow blogger, Shannon Nelson, of ‘A Girls Gotta Spa’, was recently named one of the 101 women bloggers to watch this fall by WE magazine. It’s a beautiful thing when something you nurture and work to grow, receives recognition. Shannon has worked her way through the blog o sphere with some great PR strategies including last month’s, 30 day long sweepstakes giveaway, of which we were happy to be part of.  Sponsors and top brand names provided giveaway’s totaling almost $5,000, including Lotus Effects and Spa Uno’s five day Costa Rican spa getaway. I’ve be meaning to post about this for week’s, but of course have been blogging, writing and constructing different articles and tele seminars that have pulled me away. Or at least that’s my excuse.

If you weren’t part of ‘A Girl’s Gotta Spa’ sweepstakes, it would benefit you to keep a watch out for more events and giveaways on Shannon’s blog. She frequents beauty, fashion and wellness events and has plenty to say about it.  She also speaks on blogging, social media and PR, something I’m going to take advantage of for my own PR campaign. Check her out October 3-6 at Milwaukee Fashion Week!

Utilize your own social media to increase client touchpoints, promote sales, therapists, gimmicks, and prosper in our economic roller coaster in your spa, salon or resort. In the mean time check out a few things I’ve been working on to help the industry;

  • Master Class Tele seminars; Overcoming Roadblocks to Increase Sales Power sponsored by Today’s Therapist;Join me October 8th at 8:00 p.m. UK time
  • Cruise for P.I.I.N.K.-Charity Wellness Cruise for breast cancer awareness. 5 days of wellness seminars, relaxation, Caribbean ports, gift bags, auctions, and socializing; Join me October 13 -18 on the Royal Caribbean Enchantment of the Seas
  • Watch for my upcoming article on balance with complementary and alternative therapies in Spa Opportunities Magazine October 2008
  • Watch for my upcoming article on spa business supply chains and success in Spa Plus + Magazine November 2008
  • Watch for my upcoming tele seminar on finding profit and capital campaigns in Spa Journey’s December 2008

Stay updated by joining our mailing list, sending us an email, or checking back here!





Top Ten Spa Tips to Make Your Happy Healthy Holiday Season Last

10 12 2007

Creating a healthy and sustainable lifestyle is becoming a top priority for more and more people and their families. With the stress and hustle of the holidays and the change in sleeping and eating patterns that may come with it, the thing beauty3.jpgpeople can use the most is a reconnect between body and mind. How can a day spa help with that? For starters, they can give you the tools to stay physically and mentally healthy and help you visualize ongoing personal and professional success. “It all begins with a smart spa shopper and some dedicated well trained spa staff.” says Liz Galloway, spa image advisor and spa college international trainer.

Liz Galloway recommends these Top 10 Must Know Tips to keep you focused, and healthy throughout your holiday season and beyond.

 

  • Patron spas that you know have high licensing requirements for their therapists and are transparent about their sanitizing policies and procedures. Sometimes they will post this right on the wall. Spas are safe, but they are also intrinsic to a personal environment where viruses and bacteria can be spread. Good procedures and sanitization is a sign of good training and knowledge.

  • Follow up on industry trends before you book your appointment, and know what questions to ask and the results you want from the treatment. Keep in mind your health and wellness is key here. Do you prefer an organic product, are you recovering from an injury, are you willing to try the latest laser or wrap? This can also make first time spa goer’s more comfortable.

  • Book a series of treatments or invest in a product series offer at your day spa. They are usually a better bargain and will keep you committed to long term objectives. This works well with dermabrasion, skin rejuvenation, lipossage, and even massage. Spas and therapists are more than happy to give long term discounts in return for guaranteed income.

  • Coordinate your spa therapies with a nutrition plan for more rapid, satisfying results that will get you into good long term habits. Contact a lifestyle coach that can help you create a project plan for your short and long term goals is all aspects of lifestyle. Incorporate anti oxidant bases, natural energy boosts, and an eating plan that’s right for your body type.

  • Your spa therapies will create an important mind body connection, but that is not the only thing you need to keep healthy. Your financial health is also important. Find the best spa price for your budget. There are spa options that range from $35 -$135 an hour an up. Remember though that the knowledge and training of the therapist and the facility will play a big role in your satisfaction. Sometimes you will be paying a premium for good therapies and well trained people. Your worth it.

  • Keep your self looking younger and stress free through the holidays by getting rid of dull, dry, un even skin tone and helping maintain elasticity even after the holidays are over. Key skincare products and regular facials can help fight off tired stressed out skin. Something that can make us look and feel older. Try products that have antioxidant properties and stimulate our inherent cell growth and skin repair. A big trend is natural skincare, but don’t worry, many have great results driven ingredients.

  • Consider following spa industry and skincare trends by purchasing certified organic and natural based skincare products and spa treatments that support fair trade in other countries, and best practices, that will also create benefit for your own skin. Know the ingredients and read the labels, so you avoid irritations or allergies. Many spas have adopted these practices and can help you understand what’s best for you.

  • Go after a spa trend that incorporates guided imagery in your spa treatments. This is a combination of hypnotherapy and relaxation techniques that can leave your mind feeling fresh and gratified. It gives you a focused path to follow, so you can stop all that mental chatter from your day.

  • Take action for preventative care now. Not tomorrow or the next day. Some of this may include product, therapies, or nutritional elements that require you to try several variations. There is an element of reasonable experimentation to find what’s best. If you have questions about your regimen or needs, ask your spa skincare advisor or spa concierge to educate you. There are many things you can do for a healthy mind and body that you will thank yourself for later.

  • Seek out a pathos driven spa experience, where you follow your emotional needs and your spa of choice appeals to that. This is ultimately a large part of your spa satisfaction just in line with a more ethos driven experience, comfort in knowing your therapist is knowledgeable in their field. To make that happen spas and therapists need to invest in personal and career development.

Consider these tips and tools when booking your spa treatments and making your new year’s goals for lasting health and some stress free happiness through the holidays and beyond. Keep your mind rested and clear for the new year. In need of precision training to ensure that you, your staff and your clients are more than satisfied? Consider bringing in an outside trainer or advisor. Happy spa – ing!

Now setting one on one appointment times for the Day Spa Expo 2008 at the Sands Expo Center, Las Vegas. Book now for free consultation or interview times. Join us for the key business management and operations class at the expo. Feb 5th 11:00, “Make Your Spa a Destination” We will be giving away a destination retreat package in Costa Rica for most competitive participant in the class. Sponsored by Serenitas Spa Sanctuary. Dont’ miss it. RSVP for the class to ensure we have you reserved as our special guest. Purchase one of our essential spa books now available in a paperback manual with workbook and forms. “What Makes You So Special? Spa Career Success” From fundamentals to management. $45.00 How to create, present, market and profit from your spa ideas and treatments. By Liz Galloway and Nicolay Kreidler.





Day Spas and Resort Spas Set a Bad Example When Training is Overlooked

4 12 2007

When spas and resorts overlook needed training and customer relationship’s its a loss for the industry and the client. With our society highly focused on both inner and outer beauty and wellness, it is key that spas and therapists don’t lose sight of the real purpose they are in business. Results based, experiential services and the client. When spas have a lackluster attitude about sub standard training and operations, they are not the only ones hurt. Many spas say they are lacking the clients they need and the wanted exposure to make them successful. Much of that is due to gaps in training and insufficient customer service, because people don’t want to justify the cost for training. That sets a bad precedence for the industry. That is why providing cutting edge training seminars and in depth business reviews are one of the top priorities many industry experts, and foder for industry trend reports.That’s why training is a key focus of leaders like www.thelotuseffects.com .

Most recently Lotus Effects and Spa College International trainers had big success in focused seminars in Costa Rica and Mexico City to address both hands on and theoretical training for spas and individual entrepreneurs. Pulling from business tools and insights from the spa and hospitality industry, along with showing how to access industry’s across the board for resources. The results were positive and client driven. Here are some key touch points to remember when reviewing different training’s and convincing your superiors that it is necessary;

Spa Ambiance – You can’t fake being a good therapist, or giving a good treatment. You need tools and support. And remember that creating your visual and physical atmosphere helps you be competitive.

Client Comfort/Trust – Stop copying what everyone else is doing and raise the bar on client comfort and trust, that in return beget loyalty. That comfort and trust comes with experience and training.

Boomerang Booking – The whole purpose of your business is to entice clients to use your services and return to you for more. Put your time and energy into a focus of getting your existing clients to return. Plan for future outcomes and trends to some degree and create the menu to sell.

Review Client Emotional Base – Build on seed ideas that have given you past enjoyable experiences that reflected your comfort, positive sensory level, therapist interaction, and feeling. Take action on the good points of how that affected your emotional base and transfer it to your spa treatments.

Lifestyle Treatments– Address niche markets and money markets like LOHAS – Lifestyles of Health and Sustainability. Find gaps in the current trends like spa community living, lifestyle coaches, eco movements, and spa concierge services, then improve upon it.

There are plenty more touch points to be aware of, this is a quick example, so you don’t fall into the trap of unwittingly setting a bad example for our industry. We have all heard of less than stellar spa services, maybe even experienced one ourselves. Without the correct training, it can go beyond that, with lack of knowledge of products, contraindications, treatment/client needs or even bordering on ethical and boundary violations, spas can run into trouble. This kills your business and drives a wedge in the seamless flow of what a spa needs and what our industry is trying to portray.

Liz Galloway, who has trained people in several countries says, “It’s almost a universal problem that I continually run into. You can’t expect your staff to perform as needed, or act as your ambassadors without the right career training and support.” She goes on to say, “Invest in training where it counts, so it doesn’t affect your bottom line.”

Don’t let lack of the right training or support of your staff hurt your business. There are many training solutions in the industry, and spas should be consistently monitoring trends and accessing industry professionals to continue to increase standards and create their own trends. Find training solutions at;

The Lotus Effects Precision Training – www.thelotuseffects.com

Santi Spa Management Training – www.frederiqueacademy.com

Cortiva Institute – www.cortiva.com

Steiner Educational Group – www.steinerleisure .com

The next customized seminars from Spa College International will be in Jamaica Antigua and Thailand and include the new training partnerships with Michell Royer, and Angela Martindale bringing an additional 20 years of health, communication, management resolutions, bodywork, fitness and healing energy work into the training curriculum. Want to set a GREAT example? Have boundaries, be passionate, set trends, be authentic and create boomerang booking.

Pick up the newly published core manual on spa treatments, marketing and empowerment tools for the spa professional – “Spa Essentials a Course to Mastery -From Fundamentals to Management” now for only $45 including workbook and forms.